Return Process

All products purchased on www.abssystems.in can be returned within 7 days of the delivery date. To be eligible for a return, your item must be unused, in the original packaging, accompanied with the receipt or proof of purchase.

Please email your request along with the order number to info@abssystems.in and ship the product to:
714, Hemkunt Chambers - 89, New Delhi-110019

After receiving the product, our testing team will verify, approve, and process the refund.

Refund Process

• After receiving the product, we will inspect it and notify you.
• We will communicate the status of your refund after the inspection.
• After approval, we will initiate a refund to your credit card or original method of payment.
• If the payment was by credit card / debit card / wallet / net banking, the total order amount will be returned to the same mode of payment.
• Refunds will be processed within 7 working days.
• If a partial product or product with tampered packaging is returned, the refund will not be processed. All accessories/items must be returned together.

Replacement Process

• In case of any issue with the product, contact us through the warranty card details.
• Share the purchase order details while claiming.
• If the product is under warranty, we will arrange for a reverse pickup from your address.
• After testing for defects, we will replace the product (if applicable).

RD Service Refunds / Cancellations

• Refund can be processed if we are unable to renew RD services due to incorrect customer information.
• After confirmation from the customer, payment will be refunded if the device serial number doesn’t match the OEM server.
• No refund will be processed if RD service is successfully renewed and confirmation sent, as RD services cannot be reversed once completed.

Shipping Policy

• RD Service renewal maximum timeline is 6 Business Hours.
• Confirmation will be provided through email or voice call.